Cancellation

Cancellation Policy

You can cancel your booking with Omra Taxi at any time. Fees depend on how close the cancellation is to the pickup time.

24+ hours before pickup

Free cancellation. Any pre-payment is refunded within the following business days.

Between 24 and 3 hours before pickup

A 25% administrative fee is retained from the fare.

Less than 3 hours before pickup

50% of the fare is due to compensate for driver and vehicle preparation.

No-shows

A booking is a no-show if the passenger does not appear within 15 minutes of pickup and cannot be reached. The full fare is charged.

How to cancel

Send us a WhatsApp message or call, quoting the booking number. Our team will confirm the cancellation and any applicable fee.

admin@omrataxi-sa.online · +966551796487